Final payment is due before departure according to each supplier’s (airline, hotel, cruise line, Transfer Company, sightseeing operators, and other travel service vendors) terms and conditions involved in your travel booking. If final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. In some cases, there is NO REFUND once a booking is made and paid for. Your right to a refund if you change or cancel your travel plans is limited. All cancellation requests must be sent to TRAVEL TIP in writing. As a result of cancellation, TRAVEL TIP’s and third-party supplier’s cancellation penalties will apply, which are detailed in your travel documentation. Cancellation penalties are advised at the time of booking and provided to you upon confirmation. If you have any questions, or if any penalties are unclear, please contact your TRAVEL TIP advisor.
The user agrees that there can be exceptional circumstances where the service operators like the airlines, hotels, the respective transportation providers or concerns may be unable to honor the confirmed bookings due to various reasons like climatic conditions, labor unrest, insolvency, business exigencies, government decisions,
operational and technical issues, route and flight cancellations, etc. If TRAVEL TIP is informed in advance of such situations where dishonor of bookings may happen, it will make its best efforts to provide a similar alternative to its customers or refund the booking amount after reasonable service charges, if supported and refunded by that respective service operator. The user agrees that TRAVEL TIP being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service provider directly for any further resolutions and refunds.
The User agrees that in situations due to any technical or other failure in TRAVEL TIP, services committed earlier may not be provided or may involve substantial modification. In such cases, TRAVEL TIP shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund, or other charges, which shall completely discharge any liabilities of TRAVEL TIP against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User.
TRAVEL TIP shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such an event, the user affected will be promptly given notice as the situation permits.
Without prejudice to whatever is stated above, the maximum liability on the part of TRAVEL TIP arising under any circumstances, in respect of any services offered, shall be limited to the refund of the total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case, the liability shall include any loss, damage, or additional expense whatsoever beyond the amount charged by TRAVEL TIP for its services.